QT Kitchen SOPs

When Steven and I started this journey of QT awesome-sauce, we committed to reviewing food items.  This week Steven and I both enjoyed the amazing pizza offering and gave the pizza a joint review that can be found here.

Today I am offering a QT Public Service Announcement of exactly how the QT kitchen ordering process works.  I understand that some of you may not have eaten at a QT before and are therefore intimidated by what your behavior should be.  I wanted to share my experience so we can all learn from it.

Here is a picture of the QT Kitchen:

QTkit

Let me point out two things in this photo.  On the right is a video monitor and touch screen and to the left there is a rack of delicious items on the bar.  Pizzas come from that rack (with heat lamp), with prices already attached.  Items such as a milkshake are to be ordered on the monitor.  This order populates a computer screen behind the bar, which then directs a delightful QT employee to create your order.  In the instance this week, it was a green Mint Madness Shake.  #ThanksStPatrick

BREAK: A review on that item will be conducted by a guest reviewer.  She is a frozen treat expert who has traveled around the world to assess all types of cold dessert items.  You have, without a doubt, seen her reviews in magazines such as Ice Cream Monthly, Popular Frozen Things and the Travel Channel’s Ice Cream Travels.  We here at the QT Gourmet Guide are both lucky and excited to have her share her experience and refined palate as she reviews the Mint Madness Shake.  WE NOW RETURN YOU TO OUR REGULAR PROGRAM

So as I was saying before I was so rudely interrupted, by  myself, the order flows to an employee and a ticket is printed out for you.  Now I have not often purchased items this way so I was unaware of protocol.  Turns out you are supposed to take the ticket that is printed out to the cashier and pay for said item.  The ticket will be stamped paid, you return to the QT Kitchen bar, pick up your treats and you are then free exit with your deliciousness.

As I was unaware of these rules I attempted to obtain the frozen treat and THEN check-out.  In fact, the employee did hand me the treat and I could have bolted out the store faster than Paul Walker (what too soon?).  Lucky for the QT I am a person of integrity, also I wasn’t wearing running shoes.  The QT employee, at this point, could have chastised me or laughed at me or yelled at me or perhaps demanded that I be drawn and quartered or even stoned for my obvious faux pas of QT rules.  Instead, he very kindly instructed me to pay for the item and then return with my ticket.  I was thankful to have run into an employee who was more Ghandi than Kim Jong-un, otherwise I would be in some political death camp in Tulsa OK.

I will say that as I sat there waiting for my Mint Madness I completely overlooked the giant red sign that instructed me to pay for the items and return to pick up after completing the transaction.  My bad.

In conclusion, don’t let the QT Kitchen intimidate you.  The people are helpful and nice, the treats are delicious and the shake rates extremely high on the Arctic Scale, our guest reviewer will explain that one.  I can’t rate the kitchen on Chomps so I will just tip my hat to them and say well done QT, well done.

If this were a Marvel Movie think of the next section as the post credits scene…..

 

Steven mentioned that in the near future we are going to announce a big give away.  We are doing this to drum up interest in the blog and because we like to laugh.  Steven – I think we should give away something we can get at the QT, like a bag of ice!  We can ship it FedEx Ground.  Who doesn’t use ice?  Everyone like’s ice.  Unless you are referring to Vanilla Ice – then meh.  Anyway I say we give away ice.

 

 

QT Kitchen SOPs

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